Service Manager – HVAC/R

Innovative Mechanical & Design (IMD), a Legence company
IMD is a full-service heating, cooling, plumbing and repair company offering comprehensive turnkey solutions. Our experienced team aspires to build, design, and create the resolutions you need using intelligent, creative methods that both meet and exceed industry standards. Together, we collaborate on each project to offer a “think out of the box approach” to solutions because we believe in assisting our clients with options and quality consultations. 

HVAC/R Service Technician

Location: Windsor, CO
Company: IMD

Salary: $120,000 - 140,000 (depending on experience)

IMD is seeking an experienced HVAC/R Service Technician to join our Windsor, Colorado–based service team. This role is ideal for a hands‑on technician who enjoys solving complex mechanical issues, managing multiple service calls, and building strong, trusted relationships with customers.

The Service Technician will diagnose, repair, maintain, and install HVAC/R systems across a variety of commercial and industrial environments while serving as a key point of contact for customers and internal project teams.

Key Responsibilities

• Serve as a primary on‑site representative of IMD, delivering high‑quality service and maintaining strong customer relationships
• Diagnose, troubleshoot, repair, maintain, and install HVAC/R equipment and systems
• Coordinate service work across multiple jobs, accounts, and customer sites simultaneously
• Communicate clearly with customers, supervisors, and project teams regarding work status, findings, and recommendations
• Review building layouts, equipment conditions, and job requirements to plan and execute service work effectively
• Utilize diagnostic tools, hand tools, software, blueprints, and engineering specifications to complete work accurately
• Ensure all work is performed safely and in compliance with company and site safety standards
• Maintain accountability for company tools, equipment, and materials
• Demonstrate flexibility in work schedule; occasional overtime and/or weekend work may be required

Technical Experience & Skills

The ideal candidate will be able to independently diagnose and service:

• Small tonnage packaged A/C units
• Large tonnage VAV units (up to 120 tons)
• Boilers (maintenance, annual inspections, and repairs)
• Water pumps, including motor bearings and pump seal replacement
• Chilled water and hot water loop systems
• Air‑side airflow and distribution issues
• VRF systems

Additional skills:

• Strong customer service mindset and professional presence
• Ability to build and maintain long‑term customer relationships
• Comfortable working in fast‑paced, multi‑job service environments
• Clear, confident communication skills

Physical & Work Requirements

• Ability to use basic hand and power tools (tape measure, drills, calculators, construction‑related tools)
• Ability to climb ladders and work at heights or on elevated platforms
• Ability to lift up to 50 pounds and perform physical labor throughout the workday
• Comfortable working in commercial and industrial job environments

Qualifications

• High school diploma or equivalent
• Prior HVAC/R service experience required
• Strong verbal and written communication skills
• Excellent customer service skills
• Basic computer skills; familiarity with Microsoft Office preferred

Active Union member may apply and will be considered equally to Non-Union applicants.

#LI-KW1 #LI-Onsite 

About Legence
Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

Benefits Overview
Health & Welfare: Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program
Time Off Benefits: Paid vacation, company-paid holidays, and paid sick leave
Financial Benefits: 401(k) retirement savings plan

Reasonable Accommodations
If you need assistance or accommodations during the application or interview process, please contact us at ta@wearelegence.com or your dedicated recruiter with the job title and requisition number.

Employment Eligibility
Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position.

Third-Party Recruiting Disclaimer
Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.

Pay Disclosure & Considerations
Where pay ranges are indicated, please note that a successful candidate’s exact pay will be determined based relevant job-related factors, including any of the following: candidate’s experience, skills, and qualifications, as well as geographic and market considerations.  We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. 

Equal Employment Opportunity Employer
Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
EEO is the Law